- The first night deposit is run at the time of reservation. Should you cancel at any point, there is a $20 processing fee.
Should you cancel within 7 days your arrival you will forfeit your entire first nights deposit.
Group reservations are subjected to different policies. Between the months of May - October 3 or more rooms are considered a group reservation; Please contact the front desk for information.
*For large units (One bedroom Apartment, Pool House Suite, Cabin) 30 days or more cancellation notice is required for a full refund of the first night deposit, less the $20 processing fee*.
- Check in is from 4:00 pm to 9:00 pm. Please call us if you will be arriving later than 9:00 pm. Check out is at 11:00 am.
- Pet rooms are limited. There is a $25 fee per day with a max of $75 per stay, pet stay pet fee.
Pet rooms are labeled 'Pet Friendly' in the room name.
There is a $250, per night, cleaning fee for a pet in a non-pet room.
- Roll-a-way beds are available for an additional $10 per night, charged at arrival. Availability is limited.
Roll-a-way beds are on a first come, first serve basis, and are not guaranteed.
Pack and Plays are available, compliments of Estes Mountain Inn.
- Estes Mountain Inn does not have elevators. All rooms are on a single story.
- We have limited parking availability in our busy summer and fall months;
extra vehicles, oversized vehicles, and trailers are not allowed without prior contact to the hotel.
- Minimum stays may be required at some times of the year, please call for details.